Last Updated: [30 january 2025]
At Lal Dhani Food and Beverages, we strive to ensure that your orders are delivered to you in a timely and efficient manner. Please read our Shipping and Delivery Policy carefully to understand our practices regarding order processing, delivery timelines, and related terms.
1. Delivery Areas
We currently provide delivery services in Mahendergarh and Gurgaon. If your location falls outside our service area, please contact us to check availability.
2. Delivery Timings
- Our delivery services are available from [Operational Hours].
- Orders placed during operational hours will be delivered within an estimated timeframe based on your location and order size.
- We offer express delivery for select locations.
3. Delivery Charges
- We provide free delivery on all orders within our service areas.
- Additional charges may apply for deliveries beyond our standard service locations or for special requests.
4. Order Processing Time
- Orders are processed immediately upon confirmation.
- Standard preparation and dispatch times vary depending on the items ordered.
- In case of high demand or special occasions, delivery times may be slightly extended.
5. Delivery Process
- Once your order is placed, you will receive a confirmation message.
- Our delivery team will ensure the order reaches you in the best condition.
- If you are unavailable at the time of delivery, we will attempt to contact you for further instructions.
6. Delivery Partner
We use in-house delivery personnel and trusted third-party delivery partners to ensure safe and reliable delivery of your orders.
7. Order Delays and Cancellations
- While we strive to deliver orders on time, unforeseen circumstances such as traffic, weather conditions, or technical issues may cause delays.
- If your order is delayed significantly, we will notify you.
- We reserve the right to cancel orders in case of unavoidable situations, and any applicable refunds will be processed accordingly.
8. Contact for Delivery Support
For any queries related to shipping and delivery, please contact us at:
- Phone: [8053014520]
- Email: [laldhanifood@gmail.com]
- Website: www.laldhani.com